Return and Refund Policy

Return and Refund Policy

Returns

Goods sold are nonreturnable and/nor cancellable unless item(s) are suspected of possessing a manufacturing defect(s). In the case of a suspected manufacturing defect; goods will be shipped to a location provided by Sardellia srl on the client’s expense. After evaluation of the component(s) in question; a full refund or replacement may be offered to buyer if product is determined by OEM to qualify as a manufacturing defect.

The return shipping fee is the responsibility of the client and the initial shipping fees from Sardellia are not refundable.

How do I return an item?

 You may request a product return by sending an email to info@sardellia.it. In your email description please indicate the reason for the return, your contact information including your telephone number, address and email address.

You will receive an email from our customer service department. If your request is accepted, you will be provided with a return authorization number along with the packaging instructions for the return. Contact our customer service department via email at  info@sardellia.it  for more information.